When culture meets PBL: Understanding silence, participation, and group learning

by Chuanwen Fan

Before taking the PBL course, I imagined group learning to be quite straightforward: put students into groups, let them talk, and learning would naturally happen. I had grown up in a lecture-based education system where the teacher speaks and students listen, so PBL felt like stepping into a completely different world. For the first time, I experienced a model where students construct knowledge together while the tutor acts as a facilitator rather than a giver of answers (Barrows, 2006).

This shift changed the way I think about learning. Through observing tutors and joining group discussions, I saw how powerful a single, well-timed question it can be how opens up thinking, activates prior knowledge, and helps students take ownership of their learning (Jaganathan, Bhuminathan, & Ramesh, 2024). But the most transformative part of this course was something I had never expected: realizing how deeply culture and language shape the way students participate in PBL.

Understanding group dynamics: more fragile than they appear

One of the biggest insights for me was discovering just how complex group dynamics in PBL actually are. I had assumed that once students were placed into groups, collaboration would emerge automatically. However, the case analyses, role-plays, and group reflections in this course revealed a very different reality. Small-group interaction is fragile. Unequal participation, cultural differences, lack of psychological safety, unclear expectations, and different communication styles can quietly accumulate and quickly affect the quality of learning (Dolmans, De Grave, Wolfhagen, & van der Vleuten, 2005).

The role-play sessions on “problematic groups” made this especially visible. I saw how a group could get stuck and stop progressing. When some members avoided conflict, or when one or two voices unintentionally dominated the discussion and others withdrew, at that point I was the “quiet, low participation” member, the group broke down almost instantly. The experience showed me that when misunderstandings or imbalances appear, a tutor’s gentle and timely intervention can make the difference between stagnation and meaningful learning.

Cultural rhythms: why silence doesn’t always mean disengagement

What made me reflect the most was seeing how strongly cultural background influences communication. Coming from an East Asian academic culture, I was used to being careful, polite, and indirect. Being too assertive or openly disagreeing with others often felt inappropriate. In contrast, Swedish and many Western learning environments encourage quick responses, open disagreement, and active engagement. In our PBL groups, these cultural rhythms were easy to spot. Some students voiced their ideas immediately, when others took more time or waited for the “right moment.” To understand this better, I spoke with several PBL students from East Asian backgrounds.

Their experiences were strikingly similar:
1. Being the secretary created intense anxiety—different accents made it hard to take notes quickly, and some even lost sleep the night before.
2. Discussions without a “standard answer” felt unsettling, because they came from systems where correctness is clear and measurable.
3. Even after preparing thoroughly, they struggled to find a chance to speak in fast- paced discussions.
4. They were sometimes mistaken for being unprepared or “free-riding,” and a few were directly told, “You never contribute.”

These conversations, combined with my own experience, helped me see that silence or low visible participation often has little to do with motivation. Instead, it may come from language barriers, cultural norms, or low psychological safety (Hansen, Chen, Lyngdorf, Bertel, & Du, 2025). Not knowing when to interrupt, not understanding certain accents, or needing more time to organize thoughts can all make a student appear “inactive.”

When these factors go unnoticed and students are judged harshly, the emotional impact can be significant, not just for the individual, but for the whole group’s climate. This course showed me that many participation differences reflect different cultural rhythms, not differences in effort or ability. Without cultural sensitivity, misunderstandings are almost guaranteed.

What makes a good PBL tutor: facilitation with cultural awareness

Through this course, I realized that tutors play a much more complex role than simply leading the process. They are also cultural mediators who help groups understand each other’s needs, differences, and communication patterns. Based on what I learned, an effective PBL tutor should:

1. Get to know students’ backgrounds early: Culture, language comfort, and previous learning experiences matter. Everyone introduces themselves in the first session, as in our course, to help create a safer, more connected atmosphere.
2. Shape a shared “discussion rhythm”: This includes reminding fast speakers to pause and creating gentle openings for quieter students to contribute.

3. Prevent misunderstandings before they escalate: Explaining early on how cultural differences affect communication helps students become more patient and understanding.
4. Build psychological safety: Students need to feel safe asking for repetition, taking time, and making mistakes.

5. Receive training in cultural sensitivity: Being a former PBL student isn’t enough. Effective tutors need cross-cultural communication skills, an understanding of group psychology, and the ability to intervene supportively.

One student summarized this beautifully: “Those who walk fast need to slow down sometimes; those who walk slowly need to dare to move closer. Only then can the group really become a group.”

This line stayed with me. It reminded me that cultural differences are not obstacles to eliminate, they are opportunities for deeper learning, more empathetic communication, and a more genuinely inclusive group experience.

What I will take forward

Through this PBL course, I have come to see small-group learning in a completely new way. I now understand that group processes are part of the learning itself, that human interaction lies at the heart of PBL, that participation is shaped by culture and context rather than attitude alone, and that silence is often a meaningful signal rather than a problem to fix. Whether or not I become a PBL tutor, I hope to carry these insights into my teaching and supervision: creating safer, more inclusive learning spaces where different cultural rhythms are recognized, every student feels supported, and every voice and pace can be heard and respected. In the end, this course didn’t just teach me how PBL works, it also taught me how people learn: across cultures, through collaboration, and with care. That is something I will carry with me for a long time.

References

Barrows, H. S. (2006). Problem‐based learning in medicine and beyond: A brief overview. New Directions for Teaching and Learning, 1996(68), 3-12.

Jaganathan, S., Bhuminathan, S., & Ramesh, M. (2024). Problem-Based Learning – An Overview. J Pharm Bioallied Sci, 16(Suppl 2), S1435-S1437.

Dolmans, D. H., De Grave, W., Wolfhagen, I. H., & van der Vleuten, C. P. (2005). Problem-based learning: future challenges for educational practice and research. Med Educ, 39(7), 732-741.

Hansen, S., Chen, J., Lyngdorf, N. E. R., Bertel, L. B., & Du, X. (2025). Supporting psychological safety in teamwork – in which ways do engineering students feel safe doing creativity–focused interventions in a PBL environment? European Journal of Engineering Education, 1-20.

Contract and Constructive Feedback in Problem-Based Learning (PBL). By Dhanapal Govindaraj.

Introduction

Problem-Based Learning (PBL) is a student-centered pedagogical approach that emphasizes active learning through the resolution of real-world problems. It shifts the traditional paradigm from teacher-led instruction to collaborative inquiry, fostering critical thinking, self-directed learning, and teamwork. Within this framework, two elements learning contracts and constructive feedback play pivotal roles in ensuring effective group dynamics and individual accountability. This essay explores the theoretical foundations of PBL, examines learning and group processes, analyzes tutor styles, evaluates pedagogical tools, and reflects on ethical dilemmas, while highlighting the importance of contracts and feedback in sustaining motivation and engagement (Chen, 2022; Marra et al., 2014).

Theoretical Foundations of PBL and the Role of a Group Contract:

PBL is primarily grounded in social constructivism (Vygotsky, 1978) and experiential learning (Kolb, 1984), which emphasize learning as a social process in which students construct new knowledge through interaction, questioning, and problem-solving. Learning occurs through active engagement and reflection, often mediated by peers and facilitated by a tutor rather than through direct instruction. In this context, PBL groups must function collaboratively, sharing responsibility for both the process and outcomes of learning.

To support this collaboration, PBL groups commonly develop a group contract at the beginning of the course. A contract is a mutually agreed set of expectations regarding communication norms, task distribution, confidentiality, and respect. The purpose of the contract is twofold:

• To ensure clarity and common understanding about responsibilities and,

• To provide a reference framework in case behavioral or procedural challenges arise later in the group process (Kassab et al., 2006).

The act of constructing a contract also aligns with self-regulated learning theory, where students take ownership of their learning goals and behavioral standards. By negotiating rules together, students practice autonomy, accountability, and shared decision making, key skills intended to be fostered through PBL. Knowledge is co-constructed through dialogue and collaboration, with learners actively engaging with problems, negotiating meaning, and building shared understanding (Marra et al., 2014).Learning contracts can mitigate issues such as unclear expectations and uneven participation by establishing clear standards for involvement, deadlines, and quality. They serve as a psychological contract, promoting accountability and reducing ambiguity. Constructive feedback complements this by enabling continuous improvement; students and tutors provide timely, specific, and actionable comments that enhance both individual and group performance (Belland et al., 2013).

Constructive Feedback and the Tutor’s Role in Supporting Learning:

Constructive feedback is a critical component of PBL because it helps students monitor their progress, develop metacognitive skills, and continually improve group functioning. Drawing from formative assessment theory (Black & Wiliam, 2009), effective feedback should be timely, specific, respectful, and actionable. It should highlight what is going well, identify areas for improvement, and provide guidance on how to adjust strategies or behaviors (Pangastuti D et al., 2022)

In PBL, feedback occurs within three interconnected levels:

Peer-to-peer feedback – essential for maintaining collaboration and ensuring mutual accountability.

Self -reflection – learners evaluate their own contributions and communication patterns.

Tutor-facilitated feedback – focused on group processes, problem-solving strategies, and learning engagement rather than simply providing correct answers.

The tutor acts as a facilitator, modeling questioning, guiding communication, promoting participation, and supporting constructive peer feedback. They may use the contract to manage conflicts respectfully, fostering a growth-oriented culture where mistakes become learning opportunities (Kassab et al., 2006; Chen, 2022)

Several tools can enhance engagement in PBL:

Learning contracts: Formal agreements outlining roles, responsibilities, and timelines. They empower students to take ownership and clarify expectations.

Constructive feedback mechanisms: Peer and tutor feedback loops, rubrics, and reflective journals encourage metacognition and continuous improvement.

Role rotation: Assigning roles (e.g., facilitator, recorder, skeptic) ensures equitable participation and develops diverse skills.

Ethical Considerations in Group Contracting and Feedback:

The collaborative nature of PBL introduces ethical dilemmas. Feedback that is too direct or insensitive may harm a prevent a group from functioning effectively. The challenge lies in maintaining a balance student’s confidence or sense of belonging. Conversely, withholding honest critique may between compassion and accountability (Kurtz & Starbird, 2016). Confidentiality clauses protect sensitive discussions, while tutors must address power imbalances and ensure fairness, empathy, and student well-being.

Critical Reflection on Contracts and Feedback in PBL:

While contracts and feedback systems are highly beneficial, their success depends on genuine engagement from students. If the contract is created hastily or perceived as an administrative formality, students may ignore its principles. Likewise, feedback that feels forced or judgmental can lead to defensiveness rather than improvement.

PBL educators/Tutors should ensure that:

• Contracts are co-created, revisited regularly, and used as active reference tools.

• Feedback processes are embedded as routine and safe components of learning.

When implemented effectively, contracts and constructive feedback transform PBL groups into reflective communities of practice where all members participate meaningfully and learn from one another (Belland et al., 2013; Marra et al., 2014).

Reflecting on PBL as a Pedagogical Method:

PBL offers numerous benefits: it promotes active learning, critical thinking, and professional skills such as teamwork and communication. Students learn to navigate ambiguity, manage projects, and apply knowledge in authentic contexts. However, challenges persist, time-intensive preparation, assessment complexities, and variability in tutor competence can hinder implementation. Group dynamics may also lead to social loafing or conflict, necessitating robust facilitation and clear contracts (Chen, 2022).

Constructive feedback addresses these limitations by providing formative insights that guide improvement. When feedback is timely, specific, and respectful, it enhances motivation and learning outcomes. Conversely, poorly delivered feedback can demoralize students and exacerbate group tensions.

Conclusion

Contracts and constructive feedback are integral to the success of PBL. Contracts establish clarity and accountability, while feedback drives continuous improvement and fosters a supportive learning environment. Together, they enhance motivation, regulate group processes, and uphold ethical standards. Embedding these elements within the PBL framework ensures it remains a powerful tool for developing competent, reflective, and ethically responsible professionals. Tutors and students must approach these practices as ongoing commitments grounded in shared responsibility for the success of the group (Chen, 2022; Marra et al., 2014; Kassab et al., 2006; Belland et al., 2013; Kurtz & Starbird, 2016).

References

Belland, B. R., et al. (2013). A framework for designing scaffolds that improve motivation and cognition. Educational Psychologist, 48(4), 243–270.

Chen, J. (2022). Theoretical Foundations of Problem-Based Learning.

Kurtz, M. J., & Starbird, L. E. (2016). Interprofessional clinical ethics education: The promise of cross-disciplinary PBL. Journal of Clinical Ethics, 27(1), 38–45.

Pangastuti D, Widiasih N, Soemantri D. Piloting a constructive feedback model for problem-based learning in medical education. Korean J Med Educ. 2022 Jun;34(2):131-143.

Kassab, S., et al. (2006). Teaching styles of tutors in a problem-based curriculum. Medical Teacher, 28(3), 271–275.

Marra, R., Jonassen, D., Palmer, B., & Luft, S. (2014). Why problem-based learning works: Theoretical foundations. Interdisciplinary Journal of Problem-Based Learning, 8(2), 9–21.

Vygotsky, L. S. (1978). Mind in society: The development of higher psychological processes. Harvard University Press.

Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development.